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870
QUESTIONS AND INQUIRIES REGARDING THE SCHOOL DISTRICT
Questions and inquiries regarding the School District are welcomed by the School District whenever they spring from a genuine desire to learn about the School District, relate to policies and practices of the School District, or pertain to an area of personal or family contact with the School District.
Questions and inquiries should be directed to the District Administrator or his/her designee.
School District employees will make every effort to respond to questions and inquiries about the School District consistent with existing policies and practices of the School District.
Adoption Date - 2/11/87, 12/4/96
Cross Reference - 870-Rule, Procedures for Handling Public Concern/Inquiries Regarding School District
870-Exhibit, Public Complaint Form
871, Public Complaints about Instructional Materials
411, Equal Educational Opportunities
511, Equal Opportunity Employment
870-Rule
PUBLIC COMPLAINTS REGARDING INSTRUCTIONAL PRACTICES, DISCIPLINARY ACTION OR SCHOOL DISTRICT EMPLOYEES
Constructive criticism of the WhitefishBaySchool District is welcomed by the School District whenever such criticism is motivated by a sincere desire to improve the quality of the educational program or to equip the School District to carry out its mission more effectively.
Specific complaints concerning instructional practices (excluding textbooks, library books, and/or instructional materials), or student disciplinary action are to be directed to the appropriate level for response according to the following sequence.
Classroom Teacher/Staff Member
Principal/Supervisor
Central Office Director
District Administrator
School Board
Complaints will be handled and resolved as close to their origins as possible. Therefore, complaints received within the above sequence will be referred to appropriate staff members for study and recommendation.
Informal (verbal) complaints are encouraged initially. When an informal complaint cannot be resolved at the level of origination or the next higher level, the complainant should be asked to complete a formal Public Complaint Form.
The School Board will address complaints only after it has been provided with written findings of an investigation conducted by the appropriate staff as identified in the above sequence. A response should be provided to the complainant by each of the above levels considering the complaint. Responses to informal complaints may be verbal. All other responses should be written.
Step 1
A written statement of the complaint shall be prepared and signed by the complainant. This complaint shall be presented to the Director of Personnel/Pupil Services, who (that employee) shall send written acknowledgment of receipt of the complaint within twenty (20) days.
The Director of Personnel/Pupil Services shall investigate the complaint and issue written findings within forty-five (45) days. If the complainant wishes to appeal a negative determination, he/she may appeal the determination to the District Administrator.
Step 2
A written determination of the complaint shall be made by the District Administrator within forty-five (45) days. If the complainant wishes to appeal a negative determination, he/she may appeal to the School Board.
Step 3
A written determination of the complaint shall be made by the School Board within ninety (90) days of receipt of the complaint unless the parties agree to an extension of time. (Appeals under 20 USC s. 1415 and ch. 115, Wis. Stats., relating to the identification, evaluation, educational placement, or the provision of a free appropriate public education of a child with an exceptional educational need shall be resolved through the procedures authorized by ch. 115, subch. V, Wis. Stats. Complaints under 20 USC S. 1231e-3 and 34 CFR ss. 76.780-76.782, commonly referred to as EDGAR complaints, that the state or a subgrantee is violating a federal statute or regulation that applies to a program shall be referred directly to the State Superintendent.)
Step 4
If a complainant wishes to appeal a negative determination by the School Board, he/she has the right to appeal the decision to the State Superintendent within thirty (30) days of the School Board's decision. In addition, the complainant may appeal directly to the State Superintendent if the Director of Personnel/Pupil Services has not provided written acknowledgment within twenty (20) days of receipt of the complainant or if the School Board has not made a determination within ninety (90) days of receipt of the written complaint. Appeals should be addressed to: State Superintendent, Wisconsin Department of Public Instruction, 125 South Webster Street, P.O. Box 7841, Madison, Wisconsin53707-7841.
Adoption Date - 2/11/87, 6/2/93, 12/4/96
Cross Reference - 411-Rule, Student Discrimination Complaint Procedures
871-Rule, Procedures for Handling
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